Privacy policy

Privacy Policy

Blossomm Flowers — Bespoke Floral Design studio by Palak Makwana | Auckland, New Zealand

Effective Date: April 2026


1. Who We Are

We are a small Auckland-based online floral design business specialising in bespoke bouquets, weddings, and events. We take your privacy seriously and handle your personal information with care.


2. What Information We Collect

We only collect what we need to do our job:

  • Your name, phone number, and email address — to communicate with you about your order
  • Event date and venue details — to plan and deliver your florals
  • Payment information — processed securely through our payment provider; we do not store your card details
  • Any design preferences or special requests you share with us

3. How We Use Your Information

We use your information only to:

  • Fulfil and manage your order
  • Contact you about your booking, changes, or delivery
  • Send you an invoice or receipt
  • Respond to any questions or concerns

We do not use your information for marketing without your permission, and we will never sell or share your details with third parties, except where required to complete your order (e.g. a delivery courier).


4. How We Store Your Information

Your information is stored securely. We keep your details only for as long as necessary — generally for up to 7 years for accounting,  in line with New Zealand requirements.


5. Cookies & Website

If you contact us through our website, it may collect basic data such as your IP address or browsing behaviour through standard website tools (e.g. Google Analytics). You can disable cookies in your browser settings at any time.


6. Contact Us

For any questions or requests:

📧 sales@blossommflowers.co.nz 📞 021 276 7008  📍 Auckland, New


Last updated: April 2026